What's new

Changes to NSEMM, and why we made them

A record of what changed across NSEMM, prompted by internal audits, trustee decisions, and feedback from parents and staff. Charity transparency, in plain English.

Internal audit

Account setup links now work

If you followed the "set up your account" link from one of our welcome or account-invitation emails and it did not work, that is fixed. The page now loads properly, so you can set a password and get s

Published 9 July 2026

Internal audit

Clearer Community Education Fund support for families

We have made two improvements to how the Community Education Fund (CEF) works for families. First, families whose tutoring is funded through the CEF can now see, on their support page, any extra incl

Published 9 July 2026

Routine maintenance

Sync your NSEMM schedule to your own calendar

You can now subscribe to your NSEMM schedule from your dashboard and see lessons (or your rota, for staff) update automatically in Google Calendar, Apple Calendar or Outlook. Look for "Sync calendar"

Published 8 July 2026

Routine maintenance

A clearer finance experience

We've rebuilt the finance area with a cleaner, more consistent look. Families now have their own page that brings a household's payments, invoices, account credit and any support together in one place

Published 8 July 2026

Trustee decision

Applying for the Community Education Fund is simpler

Families can now apply for help with tutoring costs through a short, plain-language form, and our team has better tools to review applications fairly and keep the fund sustainable for everyone. We nev

Published 8 July 2026

Routine maintenance

Consistent, responsive navigation across our apps

Every NSEMM app now shares the same header and menu, which adapts to your screen size, and a Safeguarding link is always one click away and points to the right place. A small change, but it makes movi

Published 8 July 2026

Routine maintenance

Community Education Fund: a complete family and finance workflow

We built the full Community Education Fund journey - the application form itself, a family-facing view of application status, and the underlying finance ledger work to keep fund balances accurate.

Published 5 July 2026

Routine maintenance

A refreshed look across the whole platform

Every NSEMM app now shares a consistent header and navigation, works properly on mobile with a proper menu instead of an overflowing bar, and supports a dark theme throughout, alongside accessibility

Published 3 July 2026

Routine maintenance

NSEMM Brand Hub launched

We launched a public Brand Hub (brand.nsemm.org.uk) as the single source of truth for our colours, typography, logo usage and tone of voice, including a live accessibility contrast checker, for anyone

Published 27 June 2026

Routine maintenance

A calendar feed you can subscribe to

You can now subscribe to your NSEMM lessons and sessions in your own calendar app (Outlook, Google Calendar, Apple Calendar) via a personal, private link, so everything stays in sync automatically wit

Published 8 June 2026

Routine maintenance

One place for your notifications and to-dos

We combined separate notification and task lists into a single, unified view, so anything that needs your attention shows up in one place instead of being scattered across different pages.

Published 6 June 2026

Routine maintenance

A guided pathway to find the right support

We added a new guided walkthrough that asks a few simple questions and points families toward the right NSEMM programme for them, alongside a clearer support-and-pathway hub linking everything togethe

Published 5 June 2026