Support Centre

How Can We Help?

Get support for NSEMM services. Send us a message, find answers, or contact our team.

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Have a question or need help? Send us a message and our team will get back to you via email.

Already use NSEMM services? Please use your NSEMM account so we can link your ticket to your account.

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How to reach us

NSEMM is a registered charity. Here's the best way to get in touch.

Send a message Fastest

Sending a message through this site is the quickest way to reach us. Our team monitors emails throughout the day and will respond by email.

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Phone

Our phone line is a callback service, so you will most likely reach voicemail. Leave a message or book a call back. We will call you back. We do receive every message, so please don't call multiple times.

0333 041 5225 (Monday to Saturday, 09:00 to 21:00)

Help Centre

Many common questions are answered in our Help Centre. Check there first – you may find an instant answer without needing to wait for a response.

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