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Parent feedback

Plainer wording across the sign-in pages

Published 7 October 2026 by Adrian Angol-Henry · Prompted by parent feedback


Live from 04/10/2026. The rest of the sign-in flow has been rewritten in plain English, including the messages shown when something goes wrong, so it is clearer what to do next. A new "resend verification email" option is also available on the verify-your-email page.