¶ What If the Email Doesn't Arrive?

First, check your spam or junk folder, as the email sometimes gets filtered there. If you find it in spam, mark it as "not spam" so future emails arrive in your inbox. Make sure you entered your email address correctly, as a small typo will send the link to the wrong address. If you've waited a few minutes and still haven't received anything, you can request another magic link. Sometimes there's a slight delay, particularly if email servers are busy.

¶ Still Having Trouble?

If you've tried the steps above and still can't log in, please create a support ticket and we'll help you get access to your account. Make sure to use a personal email address you can access when contacting us, so we can send you updates.

Magic Link Login Explained - NSEMM Help Centre